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Cancellation Policy

As a small business, our barbers personal and professional income is based solely upon the Barber services provided to you, our clients. As a place for Gentlemen, every effort will be made on our part to treat you as a Gentleman. In return, our expectation is that you the client, will make every effort to be keep your scheduled appointment. While we understand that circumstances may arise that will require a possible cancellation or rescheduling of an appointment, the following policies are in place to ensure that we can accommodate all of our valued clients as efficiently and effectively as possible, given the limited amount of available appointments per day.

View online scheduling info here

 

Uncle sam

CANCELLATIONS

Two hour advance notice is required for any appointment cancellations. The online booking service will allow you to cancel your appointments as necessary. For any cancellation less than two hours, the client will be charged a flat fee of $25, regardless of scheduled service(s). 

NO SHOWS

Failure to completely show up for a scheduled appointment without canceling it online, or without first contacting us by way of telephone, text or email, will cause a client to lose their online scheduling privileges and the client will be charged $25 for the missed service(s). Additionally, we reserve the right to refuse future services to any clients for failure to show up for an appointment without the courtesy of an advanced cancellation or notification. 

LATE ARRIVALS

To ensure that we can deliver the best possible haircuts, shaves and customer service to our clients, we have allocated the necessary time to complete each service. Arriving on time for your scheduled service(s) insures the proper time necessary for us to comfortably complete your services. We regretfully cannot satisfactorily complete services if a client arrives more than 10 minutes late; therefore, we reserve the right to decline service to a client who is 10 minutes late for their scheduled appointment.

 

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