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Shipping & Return Policies For Online Orders

Returns
Our policy allows 7 days from receipt of your purchase; If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, please contact us directly via email hm@independencebarber.com


There are certain situations where only partial refunds are granted (if applicable)

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first check or contact your account holder, as they may have a minimum amount of days for processing and it may take some time before your refund is officially posted.
If you’ve done this and you still have not received your refund, please contact us at hm@independencebarber.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an Email at hm@independencebarber.com and send your item to: 11410 Menchaca Rd. Ste 400  austin TX 78748, United States.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping
To return your product, you should mail your items to: Independence Barber Co. 11410 Menchaca Rd ste 400, austin TX 78748, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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